Privacy Policy for sawfer.com
1. Introduction
At sawfer.com, we are firmly committed to respecting your privacy and safeguarding your personal data. We recognize the importance of privacy, data security, and regulatory compliance, and we are dedicated to maintaining your trust through a transparent, responsible approach to data processing. This Privacy Policy explains how and why we collect, use, store, and disclose your information when you access our website, services, and related features. We conduct all data processing activities in full accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of sawfer.com, including visitors, account holders, and customers who interact with our services online. The data controller determining the purposes and means of processing your personal data is Sawfer, which can be contacted at [email protected]. This policy governs the collection and use of personal data in both online and offline interactions when using our services.
3. Categories of Data Processed
We collect and process the following categories of personal data in connection with your use of our website:
a) Usage Data: Includes information about how you use our website and services such as your IP address, browser type, pages visited, session duration, referring URL, and clickstream data.
b) Account Data: Information you provide when creating an account, such as your full name, email address, physical address, and phone number.
c) Profile Data: Includes preferences, interests, purchase history, user behavior, and settings configured within your user profile.
d) Communication Data: Consists of any correspondence shared with us, including customer support requests, responses, contact form entries, and feedback communications.
e) Technical Data: Device identifiers, operating system, browser configuration, screen resolution, language settings, and system/device diagnostics.
f) Transaction Data: Payment information (processed through third-party secure gateways), delivery address, transaction ID, order history, and billing data.
g) Preference Data: Marketing communication preferences, opt-in/opt-out status, and indicated product or content interests.
4. Legal Bases for Processing
We process your personal data only when lawful grounds apply, including:
– Performance of a contract: When necessary to deliver products or services you request.
– Legitimate interests: To improve our website’s performance, ensure security, and provide support, provided such interests are not overridden by your fundamental rights.
– Consent: Where expressly provided by you, such as for receiving newsletters, marketing content, or optional cookies.
– Legal obligations: To comply with relevant laws and regulation, such as fraud prevention, tax or accounting requirements.
5. Your Rights
Under applicable data protection legislation, you have the following rights with respect to your personal data:
– Right of Access: You may request access to the data we hold about you.
– Right to Rectification: You may request the correction of inaccurate or incomplete information.
– Right to Erasure: You may request deletion of your personal data when no longer necessary.
– Right to Restriction: You may request limits on our processing of your data.
– Right to Data Portability: You may receive a copy of your data or request transfer to a third party in machine-readable form.
– Right to Object: You may object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting earlier valid processing.
To exercise any of these rights, please contact us at [email protected]. Verification of your identity may be required to protect your information.
6. Security Measures
We implement a range of technical and organizational measures to maintain the integrity, confidentiality, and availability of your data:
– Encryption of data in transit and at rest.
– Role-based access controls with authentication protocols.
– Secure server infrastructure and routine network monitoring.
– Regular security assessments and penetration testing.
– Staff training on data protection and access restrictions.
– Disaster recovery and encrypted backups.
While we strive to protect your personal information, please note that no digital transmission or storage system is guaranteed to be 100% secure.
7. International Transfers
Data collected via sawfer.com may be transferred and stored in countries outside your jurisdiction where data protection laws may not be equivalent to those in your location. Where such transfers take place, we will employ appropriate safeguards, including the use of Standard Contractual Clauses (SCCs), to ensure adequate protection of your personal data consistent with GDPR and other internationally recognized principles.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations. Retention periods may include:
– Account and Profile Data: Retained while your account remains active and for up to five years thereafter.
– Transaction Data: Retained for seven years to comply with financial and tax regulations.
– Communication Data: Retained for three years for customer service and dispute resolution purposes.
– Technical and Usage Data: Retained up to two years for analytics and service improvement.
– Marketing and Preference Data: Retained until you opt out or withdraw consent.
9. Cookie Policy
sawfer.com uses cookies and tracking technologies to enhance functionality, performance, and personalized user experiences. These cookies may include:
– Essential Cookies: Required for core website functions such as navigation and access control.
– Functional Cookies: Remember your preferences and settings.
– Analytics Cookies: Help us understand how visitors interact with sawfer.com so we can improve the user experience.
– Performance Cookies: Monitor system performance and detect issues with our website.
We do not use cookies to collect sensitive personal information without your express consent.
10. Cookie Management and Compliance
In compliance with GDPR and CCPA, users are provided with clear options to accept, reject, or customize cookie settings when first visiting the site. You can also manage cookie preferences through browser settings or cookie banners embedded on sawfer.com. We honor Do Not Track (DNT) signals and opt-out requests in jurisdictions where this is required.
11. Special Protections for Children
sawfer.com is not intended for children under the age of 13. We do not knowingly collect personal data from children under that age. If we become aware that such data has been inadvertently collected, we will take appropriate steps to delete it. Parents or legal guardians who believe their child has submitted personal data are encouraged to contact us at [email protected].
12. Policy Updates & User Notifications
We may update this Privacy Policy to reflect changes in our legal obligations, website functionality, or data practices. Material changes will be communicated to users through sawfer.com or via email if a user has an account with us. All modifications will be effective upon posting unless otherwise stated.
13. Contact
If you have any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us at:
Email: [email protected]
Website: https://sawfer.com
We are committed to handling your personal information with the highest standard of care and transparency. Your privacy is a priority, and we are fully compliant with applicable laws, including GDPR and CCPA. Please do not hesitate to reach out for further information or privacy-related inquiries.